Contact TruSafe
Start with the
right conversation.
Whether you need help with an order, account access, product information or available documentation, we’ll help direct you to the right place.
Order support • Documentation help • Account assistance
Support options
Choose the path
that fits your question.
Send an inquiry
Tell us what
you need help with.
Choose a topic and send your message. The more detail you provide, the easier it is for our team to direct your request.
Quality & documentation
Documentation,
made easier to find.
Product-specific documentation can be reviewed through TruSafe’s COA Lookup when available.
Please note
Support is here to help with your TruSafe experience.
Our team can assist with website access, accounts, orders, shipping, product information and available documentation.
TruSafe support does not provide medical advice, diagnosis, dosing, treatment protocols or patient-use guidance.
The TruSafe experience
Clear support.
No unnecessary friction.
Direct
Questions are routed by topic so they reach the right support path.
Visible
Order and account information stays available through your TruSafe account.
Documented
Available product documentation can be reviewed through COA Lookup and Resources.
TruSafe support
Need help?
We’re here.
Send us a message or explore the resources available across the TruSafe site.
Verify a COA